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	<title>Customer For Life</title>
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	<lastBuildDate>Tue, 17 Aug 2010 14:26:53 +0000</lastBuildDate>
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		<title>Google vs. FaceBook</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/08/17/google-vs-facebook/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/08/17/google-vs-facebook/#comments</comments>
		<pubDate>Tue, 17 Aug 2010 14:24:53 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[Salesforce.com]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=104</guid>
		<description><![CDATA[Many believe that FaceBook is a significant threat to  Google. It is predicted that FaceBook will earn $1B in 2010. Google has  revenues of over $26B. There is an obviously huge disparity there. FaceBook has  500,000,000 active users. What Google has is a more solid foundation (code and  biz model) for [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-medium wp-image-105 alignright" title="facebook-google" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/08/facebook-google-300x235.jpg" alt="" width="168" height="132" />Many believe that FaceBook is a significant threat to  Google. It is predicted that FaceBook will earn $1B in 2010. Google has  revenues of over $26B. There is an obviously huge disparity there. FaceBook has  500,000,000 active users. What Google has is a more solid foundation (code and  biz model) for business. This is more than ‘just users’.</p>
<p>Adwords will grow organically because of support through business  apps such as Google Apps, Android and its growing ecosystem, YouTube and Google  Earth. There is even tight integration with salesforce.com. Why Google has not  purchased Salesforce is an open question for months if not years. While Google  has business and monetization at its core, FaceBook is trying to morph into a  more business/ sales model. The bottom line seems to be that Google because of  reasons  mentioned and its deep pockets  is a freight train that is impossible to stop; at least for the foreseeable  future. For additional conversations visit: <a href="http://www.fool.com/investing/general/2010/08/16/why-google-will-triumph-over-facebook.aspx">http://www.fool.com/investing/general/2010/08/16/why-google-will-triumph-over-facebook.aspx</a></p>



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		<item>
		<title>Live! Salesforce.com Training</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/07/22/live-salesforce-com-training/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/07/22/live-salesforce-com-training/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 21:55:37 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Salesforce]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[live salesforce training]]></category>
		<category><![CDATA[salesforce training]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=99</guid>
		<description><![CDATA[
We are excited to announce a better way to get salesforce.com training. www.LiveSalesforceTraining.com delivers personal one to one salesforce.com training to corporate teams globally. Our focus is on achieving quick results by developing custom training programs that are industry and process specific.
Get training that is:

Personal, one-to-one
Specific to your industry
Exacting to your processes
Over 24 classes
Dedicated Salesforce.com [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.livesalesforcetraining.com"><img class="aligncenter size-full wp-image-101" title="Live Salesforce Training" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/07/orange_logo.png" alt="" width="488" height="87" /></a></p>
<p>We are excited to announce a better way to get <a href="http://salesforce.com">salesforce.com</a> training. <a title="Live Salesforce Training - Online - At your office - At our training center - FastStart" href="http://www.LiveSalesforceTraining.com">www.LiveSalesforceTraining.com</a> delivers personal one to one <a title="Live Salesforce Training - Online - At your office - At our training center - FastStart" href="http://www.LiveSalesforceTraining.com">salesforce.com training</a> to corporate teams globally. Our focus is on achieving quick results by developing custom training programs that are industry and process specific.</p>
<p><strong>Get training that is:</strong></p>
<ul>
<li>Personal, one-to-one</li>
<li>Specific to your industry</li>
<li>Exacting to your processes</li>
<li>Over 24 classes</li>
<li>Dedicated Salesforce.com level 2 certified trainer</li>
<li>Live in your salesforce instance</li>
<li>Online, onsite, or at your office</li>
<li><strong>No slideshows, no multiple choice quizzes, just real LIVE training</strong></li>
</ul>
<p>Typically, teams work with their dedicated instructor who is familiar with the company’s business and methodologies. This approach is more relevant and delivers better results and increased adoption than traditional generic training. Instead of slideshows and multiple answer quizes, LiveSalesforceTraining.com works in the actual salesforce instance. You see, learn, and then do. LiveSalesforceTraining.com delivers a superior salesforce learning experience.</p>



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		<title>Private Cloud</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/06/28/private-cloud/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/06/28/private-cloud/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 20:27:29 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Private Clouds]]></category>
		<category><![CDATA[Public Clouds]]></category>
		<category><![CDATA[Salesforce.com]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=91</guid>
		<description><![CDATA[Some enterprise organizations such as Morgan Stanley are building Private Clouds. What is the reason?  In their view, Public Clouds still have security and reliability concerns.  While addressing some needs of how employees work, Private Clouds will have significant costs affiliated with their development, deployment and support. Companies replacing (or augmenting) legacy systems [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.customerforlife.com/blog/wp-content/uploads/2010/06/cfl-cloud-11.jpg"><img class="alignright size-full wp-image-96" title="cfl-cloud-1" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/06/cfl-cloud-11.jpg" alt="" width="225" height="113" / style="float:right"></a>Some enterprise organizations such as Morgan Stanley are building Private Clouds. What is the reason?  In their view, Public Clouds still have security and reliability concerns.  While addressing some needs of how employees work, Private Clouds will have significant costs affiliated with their development, deployment and support. Companies replacing (or augmenting) legacy systems with Private Clouds are substituting one high cost solution with another. There are more than higher costs at stake for these deployments.</p>
<p>These organizations instead of focusing on innovation that is core to their business are spending valuable resources on building-out technology. This is akin to reinventing the wheel, over and over.</p>
<p>As the web, customer, partner, and vendor engagement methods evolve so must technology change. Therefore continued investment in Private Clouds is an unsustainable model.</p>
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		<title>Why Cloud Computing</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/05/10/why-cloud-computing/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/05/10/why-cloud-computing/#comments</comments>
		<pubDate>Mon, 10 May 2010 13:19:17 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cast Iron]]></category>
		<category><![CDATA[Chatter]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Salesforce.com]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Steve Ballmer]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=82</guid>
		<description><![CDATA[It is amazing that some folks still question the validity of cloud based computing. This doubt was somewhat understandable 10 years ago. Clearly, software as a service (SaaS), Cloud Computing is here to stay. If you still have doubts consider these facts:

According to IBM global revenue from cloud computing will jump to $126 billion in [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.customerforlife.com/blog/wp-content/uploads/2010/05/cfl-cloud1.jpg"><img title="cfl-cloud" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/05/cfl-cloud1.jpg" alt="" width="300" height="140" style="float:right"/></a>It is amazing that some folks still question the validity of cloud based computing. This doubt was somewhat understandable 10 years ago. Clearly, software as a service (SaaS), Cloud Computing is here to stay. If you still have doubts consider these facts:</p>
<ul>
<li>According to IBM global revenue from cloud computing will jump to $126 billion in 2012 from $47 billion in 2008</li>
<li>Steve Ballmer, CEO of Microsoft, recently said his company is “all in” when talking about Cloud computing</li>
<li>IBM last week purchased Cast Iron, a powerful Cloud data integration provider. According to IBM: “The acquisition expands IBM’s industry-leading business process and integration software portfolio, which grew more than 20 percent in the first quarter of 2010.” This may not seem like a big deal but s/ he who controls data connectivity wins.</li>
</ul>
<p>The Cloud delivers agility and on demand productivity. Sales always needed and continues to need up to the moment relevant information to close more deals. Opportunities happen in real-time. Responses to emerging opportunities must be swift and comprehensive in scope. Information must be accessible in the now.</p>
<p>Social media, including Twitter, Facebook and LinkedIn are Cloud platforms for which business benefits have not been fully realized yet. With the advent of connectors such as Salesforce.com Chatter, this may also change. Tell us what you think.</p>
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		<title>Salesforce.com, Jigsaw and Marketing Automation: What is Missing?</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/04/27/salesforce-com-jigsaw-and-marketing-automation-what-is-missing/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/04/27/salesforce-com-jigsaw-and-marketing-automation-what-is-missing/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 19:34:11 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[New Salesforce Features]]></category>
		<category><![CDATA[Salesforce]]></category>
		<category><![CDATA[Selling]]></category>
		<category><![CDATA[crowd-sourced]]></category>
		<category><![CDATA[customer engagement strategy]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[jigsaw]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[more customers]]></category>
		<category><![CDATA[more sales]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=74</guid>
		<description><![CDATA[
The cloud based data services space is worth $3billion a year. Salesforce announced that it is buying Jigsaw thereby entering this lucrative field.
&#8220;With Jigsaw, we&#8217;ll make it as easy as Wikipedia to source data, as easy as iTunes to buy data and as easy as Facebook to stay updated as the data changes,&#8221; Salesforce CEO [...]]]></description>
			<content:encoded><![CDATA[<p><img style="float: right; padding: 0 0 10px 10px;" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/04/6a00d834fe5ccc53ef010534e5faf1970c-800wi-300x225.jpg" alt="" width="300" height="225" /></p>
<p>The cloud based data services space is worth $3billion a year. Salesforce announced that it is buying Jigsaw thereby entering this lucrative field.</p>
<p>&#8220;With Jigsaw, we&#8217;ll make it as easy as <a href="http://www.wikipedia.com/" target="_blank">Wikipedia</a> to source data, as easy as iTunes to buy data and as easy as Facebook to stay updated as the data changes,&#8221; Salesforce CEO Marc Benioff said in a statement. Jigsaw is a supplier of &#8220;<a href="http://en.wikipedia.org/wiki/Crowdsourcing" target="_blank">crowd-sourced</a>&#8221; data services.</p>
<p>Every business needs two things, more customers and more sales. Achieving those goals just became easier. Benefits can be realized with the following <strong>integrated efforts</strong>:</p>
<ul>
<li>Demand Generation</li>
<li>Systems Marketing Automation</li>
<li> Lead Qualification &amp; Scoring</li>
<li>Optimizing Marketing</li>
<li>Lead Nurturing</li>
<li>Aligning Sales &amp; Marketing with Automation</li>
</ul>
<p>First you must develop your own special workflows and business processes that align with Salesforce and Jigsaw.  After all, marketing is not a spectator sport.  You need to do your part. The process has to originate with you and must be specific to your business and customer engagement strategy. Communications can be based on sales stages, driven by product offerings, cross-sell and up-sell, sales channels, etc. In our world of automation, plug and play, and “there’s an app for that” we still need human input. It is not completely self-service.</p>
<p>Tell us what you think.</p>
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		<title>U.S. Is Seeking a Fine of $16.4 Million Against Toyota</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/04/10/u-s-is-seeking-a-fine-of-16-4-million-against-toyota/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/04/10/u-s-is-seeking-a-fine-of-16-4-million-against-toyota/#comments</comments>
		<pubDate>Sat, 10 Apr 2010 16:35:48 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Toyota]]></category>
		<category><![CDATA[toyota fine]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=71</guid>
		<description><![CDATA[“We now have proof that Toyota failed to live up to its legal obligations,” Transportation Secretary Ray LaHood said in a statement. “Worse yet, they knowingly hid a dangerous defect for months from U.S. officials and did not take action to protect millions of drivers and their families.”
Full article: http://tinyurl.com/yzwa2ss 



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]]></description>
			<content:encoded><![CDATA[<p>“We now have proof that Toyota failed to live up to its legal obligations,” Transportation Secretary Ray LaHood said in a statement. “Worse yet, they knowingly hid a dangerous defect for months from U.S. officials and did not take action to protect millions of drivers and their families.”</p>
<p>Full article: <a title="U.S. Is Seeking a Fine of $16.4 Million Against Toyota" href="http://tinyurl.com/yzwa2ss ">http://tinyurl.com/yzwa2ss </a></p>



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		<item>
		<title>Survey Results: Toyota in the News</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/03/31/survey-results-toyota-in-the-news/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/03/31/survey-results-toyota-in-the-news/#comments</comments>
		<pubDate>Wed, 31 Mar 2010 20:42:34 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Survey]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[survey results]]></category>
		<category><![CDATA[Toyota]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=67</guid>
		<description><![CDATA[We asked you a few questions reguarding Toyota in the News. Here&#8217;s the results!

Has Toyota done enough to alleviate consumer safety concerns?
Yes &#8211; 33%
No &#8211; 50%
Maybe &#8211; 16%
Is Toyota’s Brand permanently damaged?
Yes &#8211; 33%
No &#8211; 50%
Maybe &#8211; 16%
Do you believe Toyota broke US laws?
Yes &#8211; 33%
No &#8211; 66%
Maybe &#8211; 0%
Is Toyota being treated unfairly by [...]]]></description>
			<content:encoded><![CDATA[<p>We asked you a few questions reguarding Toyota in the News. Here&#8217;s the results!</p>
<ol>
<li>Has Toyota done enough to alleviate consumer safety concerns?<br />
Yes &#8211; 33%<br />
No &#8211; 50%<br />
Maybe &#8211; 16%</li>
<li>Is Toyota’s Brand permanently damaged?<br />
Yes &#8211; 33%<br />
No &#8211; 50%<br />
Maybe &#8211; 16%</li>
<li>Do you believe Toyota broke US laws?<br />
Yes &#8211; 33%<br />
No &#8211; 66%<br />
Maybe &#8211; 0%</li>
<li>Is Toyota being treated unfairly by the press and or congress?<br />
Yes &#8211; 16%<br />
No &#8211; 66%<br />
Maybe -16%</li>
<li>Would you buy a Toyota vehicle?<br />
Yes &#8211; 33%<br />
No &#8211; 33%<br />
Maybe &#8211; 33%</li>
</ol>



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<br/><br/>]]></content:encoded>
			<wfw:commentRss>http://www.customerforlife.com/blog/salesforce/2010/03/31/survey-results-toyota-in-the-news/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Survey: Toyota in the News</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/03/03/survey-toyota-in-the-news/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/03/03/survey-toyota-in-the-news/#comments</comments>
		<pubDate>Wed, 03 Mar 2010 20:07:56 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Survey]]></category>
		<category><![CDATA[Akio Toyoda]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[reputation management]]></category>
		<category><![CDATA[Toyota]]></category>
		<category><![CDATA[unexpected acceleration]]></category>
		<category><![CDATA[unintended acceleration]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=60</guid>
		<description><![CDATA[We want to know what your opinions are about Toyota in the news
POLLS ARE CLOSED




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]]></description>
			<content:encoded><![CDATA[<p>We want to know what your opinions are about Toyota in the news</p>
<p><strong>POLLS ARE CLOSED</strong></p>
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		<title>Identify Needed Changes, Implement and Adopt</title>
		<link>http://www.customerforlife.com/blog/salesforce/2010/01/08/identify-needed-changes-implement-and-adopt/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2010/01/08/identify-needed-changes-implement-and-adopt/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 16:05:49 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[business analysis]]></category>
		<category><![CDATA[business improvement]]></category>
		<category><![CDATA[business New Year resolution]]></category>
		<category><![CDATA[change engineering]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[constant improvement]]></category>
		<category><![CDATA[process adoption]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=49</guid>
		<description><![CDATA[For most of us the New Year usually means resolutions. These promises can take the form of going to the gym or shedding some pounds added during the holidays. Or we can look at how we manage our business and try to discover new ways to improve. Cutting costs and increasing sales are likely at [...]]]></description>
			<content:encoded><![CDATA[<p>For most of us the New Year usually means resolutions. These promises can take the form of going to the gym or shedding some pounds added during the holidays. Or we can look at how we manage our business and try to discover new ways to improve. Cutting costs and increasing sales are likely at the top of everyone’s list. So we may go to Google, Twitter, LinkedIn, Salesforce or your favorite blog and try to find a new insight or perspective. If you are like most of us we are determined to identify that magic formula or bullet. We insist on quick fixes. Some work, most do not. So what’s the answer? The answer is really quite simple and you likely know the answer- at least part of the answer.</p>
<p><img class="size-medium wp-image-51" title="resolutions" src="http://www.customerforlife.com/blog/wp-content/uploads/2010/01/resolutions-300x187.jpg" style="float:right" alt="resolutions" width="300" height="187" />Begin by looking at how you currently manage your business. Our strengths and weaknesses must be inventoried. Make a list with two columns. I know this sounds old fashioned but some things cannot be cured by technology alone. This process is called a business or needs analysis. You and your team can begin this systematic evaluation or you can engage a consultant for a fresh perspective. This is the most important aspect to any improvement initiative. Simply, we must know where we are if we are to implement sustainable change. Look for one of our next posts discussing alignment with technology and long term adoption. Happy New Year!</p>
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		<title>New York Public Library Beta Is A Drupal Website</title>
		<link>http://www.customerforlife.com/blog/salesforce/2009/12/17/new-york-public-library-beta-is-a-drupal-website/</link>
		<comments>http://www.customerforlife.com/blog/salesforce/2009/12/17/new-york-public-library-beta-is-a-drupal-website/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 22:30:22 +0000</pubDate>
		<dc:creator>bwoelkers</dc:creator>
				<category><![CDATA[CMS]]></category>

		<guid isPermaLink="false">http://www.customerforlife.com/blog/?p=40</guid>
		<description><![CDATA[Drupal is a leading open source content management system (CMS). It is being implemented by a growing number of businesses and organizations as the platform of choice. Benefits include powerful architecture that enables improved search indexing by Google, Bing, and Yahoo as well as modular add-ons for extended functionality. Drupal is also amazingly stable and [...]]]></description>
			<content:encoded><![CDATA[<p>Drupal is a leading open source content management system (CMS). It is being implemented by a growing number of businesses and organizations as the platform of choice. Benefits include powerful architecture that enables improved search indexing by Google, Bing, and Yahoo as well as modular add-ons for extended functionality. Drupal is also amazingly stable and fast.</p>
<p>Check out the Beta <a title="New York Public Library" href="http://nypl.org/" target="_blank">New York Public Library</a> site built on Drupal. The site is elegant and functional with exceptional workflows. What do you think?</p>
<p style="text-align: center;"><a title="New York Public Library" href="http://nypl.org/" target="_blank"><img class="size-medium wp-image-45 aligncenter" title="nypl" src="http://www.customerforlife.com/blog/wp-content/uploads/2009/12/nypl-300x207.jpg" alt="nypl" width="300" height="207" /></a></p>



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